How It Works
From initial setup to fully autonomous AI chat in four simple steps.
01
Upload Your Knowledge Base
Log into your dashboard and upload your company SOPs, pricing sheets, and FAQs as PDFs or text. Our system instantly parses and vectorizes your specific business rules.
02
Connect WhatsApp Business
Link your WhatsApp Business phone number to our platform via the secure Meta API. We handle all the webhook configurations and token management automatically.
03
AI Chat Automation Begins
When customers message you, our AI responds instantly in natural language, cross-referencing only the documents you uploaded to ensure 100% accurate, hallucination-free answers.
04
Human Takeover
If a customer is frustrated or asks something complex, our sentiment engine alerts you. You can take over the chat manually right from your unified web dashboard.